
Bringing Healthcare
to Homecare
Access Home Care Solutions, dedicated to your care beyond the clinic walls.
We're always available when you need us most.
24 hours, 7 days a week, we're here for you.
Proudly serving Louisiana, Florida, Indiana, and Wisconsin, with more locations coming!
Access Home Care Solutions is designed for specialized care for patients with chronic, lifelong conditions. We bring compassionate, skilled healthcare directly to patients in the comfort of their homes, supported by one of the largest networks of Registered Nurses. With 24/7 clinical support, we deliver care with urgency, efficiency, and compassion. What sets us apart is our one-of-a-kind clinical and patient management software, available exclusively through Access, giving patients 24/7 access to their care plans and direct connection to their physicians.

Intrathecal Pump Therapy
Provides providers with the technology, education, and training to properly care for pump patients

ACHC Accredited
Committed to the highest standards in care with ongoing clinical education and compliance

Exclusive Patient Management Software
Our software provides patients 24/7 access to their care plans and physicians through Access’ proprietary system
Still Have Questions? We Have Answers!
An intrathecal pump is a medical device that is surgically implanted in your abdomen, with a catheter (a small tube) running from the pump and surgically fixed to the intrathecal space around the spinal cord. The pump has a small reservoir that holds a prescribed medication. This medication is administered very slowly through the catheter to control spasticity and/or pain. The dose is determined by a doctor and then the pump is programmed to dispense that amount by a trained professional. The medication in the pump needs to be replenished regularly to control your condition. The frequency of the refilling is determined by the size of the pump’s reservoir, the concentration of the medication and the rate the medication is being pumped through the catheter.
Intrathecal drug delivery places medication directly into the area that surrounds the spinal cord. This method of medication delivery allows for lower dosing of drugs than would be needed orally or subcutaneously (under the skin). It also delivers highly concentrated medication directly to where it is needed, thereby minimizing side effects and maximizing effectiveness. The medication does not enter the blood stream and is very beneficial if you have chronic conditions that are difficult to control.
Yes! For example, if your doctor decides that you would benefit from a combination of pain and spasticity medications, our specialty pharmacy will work with your doctor to determine which combination of drugs is best for you.
Regardless of why you have an implanted pump, in-home care is an attractive option for you. Patients who experience physical discomfort during transportation, who live long distances from the doctor’s office, who require frequent pump refills or who have caregiver support issues all benefit immensely from the convenience of Access Home Care Solutions' in-home nursing service. We don’t replace your doctor, but we act as an in-home extension of your doctor’s office.
You should discuss your situation with your doctor. If your doctor agrees that in-home care is appropriate for you, he or she will refer you to Access Home Care Solutions. Once that is done, our team will contact your doctor to obtain necessary medical information and your insurance company to determine your coverage for in-home care. When we have all the information we need and have secured coverage from your health plan, we will assign a Primary Care Nurse to you. He or she will contact you and your doctor to determine a convenient date to begin in-home service.
Patients served by Access Home Care Solutions can contact our nursing personnel 24/7 to address any health-related issues. If the problem you are experiencing is beyond our ability to help, we will contact your physician and work closely with them.
Once you and your doctor decide that our in-home nursing service is right for you, our team of specialists will work with your insurance company to determine your coverage level. We will contact you with the information obtained from your health plan about your benefits and out-of-pocket costs before we start caring for you at home. Access Home Care Solutions contracts with many health plans and insurance companies, and each offers different levels of coverage. You will have the final say about in-home treatment, of course. But if you can’t afford your portion of the bill, we may be able to help.
An Access Home Care Solutions nurse will call you a day or two before the scheduled appointment to confirm that the date and time still work for you. You can expect your nurse to arrive at your home within 30 minutes of the agreed-upon time. There are some admission forms for you to sign and the nurse will explain the entire refill process to you. The initial visit will last about two hours. A complete medical history and medication profile will be completed along with a physical examination that includes a pain or spasticity assessment. Your nurse will have all the necessary equipment and medication with him or her to perform your pump refill. He or she will also provide you with a copy of the telemetry printout as well as emergency contact information, so you can reach us 24 hours a day, 7 days a week. Before your nurse leaves, the two of you can decide on a convenient date for your next visit.
Your nurse will call you a day or two before your scheduled appointment to confirm that the date and time still work for you. Your nurse will arrive within 30 minutes of the agreed-upon time with all the necessary equipment and medication to perform the pump refill. Your nurse is there for you, so take full advantage of their expertise. They will ask how you are feeling and if you experienced any changes since the last visit. The nurse will take your vital signs and do a head-to-toe assessment of your bodily functions to uncover any issues you may be having, whether these issues are with the pump or otherwise. If your doctor ordered any changes to your pump medication(s), your nurse will review that with you before performing the refill. You will always be given a copy of your telemetry printout to keep with you in case of emergency. Before leaving, the two of you can decide on a convenient date for your next visit.
Most patients are forced to go to their doctor’s office or hospital for routine refills because very few companies are qualified to provide this service in the home. Pentec Health is the exception to the rule. Our team of highly trained nurses has years of experience providing in-home care to patients with implanted pumps. We utilize a primary care nursing model to ensure continuity of care. This allows you to develop a long-term relationship with your nurse.
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