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Notice of Privacy Practices (NPP)
This notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.
Our Commitment to Your Privacy
Access Home Care Solutions is required by federal law (HIPAA) and applicable state laws to protect the privacy of your health information. We are committed to safeguarding your medical records and ensuring your rights.
We are required to:
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Maintain the privacy of your protected health information (PHI).
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Provide you this Notice of our legal duties and privacy practices.
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Notify you in case of a breach of unsecured PHI.
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Follow the terms of this Notice.
How We May Use and Disclose Your Health Information
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Treatment – To provide, coordinate, and manage your care.
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Payment – To bill and collect payment for services.
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Health Care Operations – For quality improvement, staff training, licensing, and audits.
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Required by Law – We may disclose PHI when required by federal or state law, including:
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Reporting abuse or neglect of children, elders, or vulnerable adults.
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Public health reporting to the applicable state Department of Health.
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Oversight by licensing and regulatory agencies.
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To Prevent Harm – To protect you or others if there is a serious threat to health or safety.
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Legal Requirements – For law enforcement, judicial proceedings, or health oversight investigations.
Other uses and disclosures require your written authorization, and you may revoke authorization at any time in writing.
State-Specific Additions
Louisiana
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Mandatory reporting: Child abuse, elder abuse, and abuse of disabled/vulnerable adults.
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Minors (15+) may consent to certain medical services (reproductive, substance use, STD care).
Florida
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Certain disclosures require explicit patient consent under Florida law, especially for mental health or HIV-related information.
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Mandatory reporting: Child abuse, vulnerable adult abuse, and some domestic violence cases.
Indiana
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Mandatory reporting: Child abuse, neglect, endangered adults, and certain injuries (e.g., gunshot wounds).
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PHI may be disclosed to Indiana Department of Health for licensing and inspections.
Wisconsin
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Some records (mental health, HIV, alcohol/drug treatment) may require additional patient consent.
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Mandatory reporting: Child abuse, elder abuse, vulnerable adult abuse.
Your Rights
You have the right to:
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Request restrictions on how we use or disclose your PHI.
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Request communications by alternative means or at alternative locations.
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Inspect and obtain a copy of your health records.
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Request amendments to your records if you believe they are incorrect.
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Receive a list (accounting) of disclosures we have made of your PHI.
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Receive a paper copy of this Notice at any time.
Our Responsibilities
We are required by law to maintain the privacy of your PHI and to provide you this Notice. We may update this Notice, and the revised version will be available upon request and posted at our offices.
Questions or Complaints
If you have questions or believe your privacy rights have been violated, you may file a complaint with:
Access Home Care Solutions
820 Oak Harbor Blvd.
Slidell, LA 70458
985-707-2790
assist@accesshomecaresolutions.com
Or with:
U.S. Department of Health & Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
You will not be penalized for filing a complaint.